Candidate Shortlist
I'm an experienced and driven professional looking to take the next step in my career through a business traineeship focused on administration and accounts. In my current role as a Service Coordinator at Hikoki Group, I manage technician scheduling, client communications, and service data entry, which has sharpened my organisational skills and attention to detail. I also bring hands-on experience from my time at ANZ, where I supported loan processing, managed high-volume transactions, and contributed to process improvement initiatives. Additionally, I’ve worked in a support role assisting individuals with complex needs, helping me develop strong interpersonal and time management skills. I’m confident using Microsoft Office, MYOB, Xero, and various CRMs and databases, and I’m quick to adapt to new platforms having already used systems such as 3CX, Mind Body, Cliniko, Leecare, CAP, Iknow, OSAS, and IBstart (Finacle). I’m now eager to formalise and expand my skills by completing a Certificate III in Business and gaining structured training in a professional environment where I can continue growing in both administration and finance. I bring a proactive attitude, strong work ethic, and a genuine passion for learning and contributing to a positive, high-performing team.
During Chelsea’s interview, she came across as confident, articulate, and highly motivated to grow within a professional setting. She spoke in detail about her current role at Hikoki Group, where she manages technician scheduling, client communications, and internal reporting highlighting her strong organisational and multitasking abilities. Her experience at ANZ also stood out, where she handled high value transactions and supported process improvements in a high pressure environment. Chelsea further shared her leadership work at the Click Foundation, where she led a team of 20 and developed outreach strategies to raise awareness for children with epilepsy experience that aligns well with community focused initiatives typical of council roles. Tech savvy and adaptable, she’s confident using MYOB, Xero, and a wide range of CRMs. Based in Glen Waverley and available full time, Chelsea is eager to formalise her skills through a Certificate III in Business and would be a values aligned, reliable addition to any community oriented council team, such as at Whitehorse Council.