Candidate Shortlist
I'm an experienced and driven professional looking to take the next step in my career through a business traineeship focused on administration and accounts. In my current role as a Service Coordinator at Hikoki Group, I manage technician scheduling, client communications, and service data entry, which has sharpened my organisational skills and attention to detail. I also bring hands-on experience from my time at ANZ, where I supported loan processing, managed high-volume transactions, and contributed to process improvement initiatives. Additionally, I’ve worked in a support role assisting individuals with complex needs, helping me develop strong interpersonal and time management skills. I’m confident using Microsoft Office, MYOB, Xero, and various CRMs and databases, and I’m quick to adapt to new platforms having already used systems such as 3CX, Mind Body, Cliniko, Leecare, CAP, Iknow, OSAS, and IBstart (Finacle). I’m now eager to formalise and expand my skills by completing a Certificate III in Business and gaining structured training in a professional environment where I can continue growing in both administration and finance. I bring a proactive attitude, strong work ethic, and a genuine passion for learning and contributing to a positive, high-performing team.
During Chelsea’s interview, she came across as confident, articulate, and highly motivated to grow within a professional accounting environment. She spoke in detail about her current role at Hikoki Group, where she manages technician scheduling, client communications, and internal reporting—showcasing strong organisational skills, time management, and attention to detail. Her previous experience at ANZ further highlighted her ability to work under pressure, having handled high-value transactions and contributed to process improvement initiatives in a fast-paced setting—skills highly relevant to accounting and administrative support roles. Chelsea also brings leadership experience through her involvement with the Click Foundation, where she led a team of 20 and developed outreach strategies to raise awareness for children with epilepsy. This demonstrates her initiative, accountability, and ability to align with purpose-driven workplaces. Tech-savvy and quick to adapt, Chelsea is confident using MYOB, Xero, and a range of CRM platforms, making her well-prepared to support accounting teams with client onboarding, document preparation, data entry, invoicing, and day-to-day admin support. Based in Glen Waverley and available part-time, Chelsea is eager to formalise her skills through a Certificate III in Business and would be a reliable and values-aligned addition to any accounting firm looking to invest in emerging talent.
I am at the beginning of my professional journey and I am driven to absorb knowledge anddevelop new skills. I am seeking out opportunities to expand my understandingof business administration, as I am passionate about learning and pursuing acareer in this field. I am confident that I will be able to adjust to newsituations and take on new responsibilities as my knowledge and abilities grow.I can adapt to unexpected challenges without becoming overwhelmed ordiscouraged. I am dedicated, reliable, and willing to put in the effortrequired to excel in my role. I am punctual, dependable, and committed tocompleting tasks to the best of my ability. I am willing to learn from mymistakes, as I understand that mistakes are a natural part of the learning process.I will maintain composure in challenging situations and clearly articulate mythoughts to collaborate effectively with others. I am able to tailor mycommunication style to different audiences and situations. I can approachproblems with a solutions-oriented mindset. I exhibit respectful behaviours,and I am able to maintain confidentiality, adhering to company policies andprocedures. I can represent the organisation positively and conduct myself in amanner that reflects well on the company's values and reputation. I can workwell in teams and support my colleagues in achieving shared goals.
Katelyn’s experience as a medical receptionist at Sunbury Radiology aligns well with the administrative responsibilities of the People and Learning Trainee Administrator role. She has strong written and verbal communication skills, demonstrated through her daily interactions with patients, managing front desk operations, handling emails, scheduling, and liaising with radiographers and sonographers. Her attention to detail and ability to maintain accurate records are evident in her experience coordinating medical referrals and documentation, which translates well to tasks like maintaining employee files and assisting with recruitment paperwork. Katelyn enjoys working both independently and within a team, aligning with the role’s collaborative nature. Additionally, her ability to maintain confidentiality as a receptionist will be beneficial when handling sensitive HR and employee data. With a full-time availability, a strong commitment to professional growth, and a desire to develop people management skills, Katelyn is a excellent candidate for this traineeship. Note, she will need to provide 2 weeks notice for her current position prior to commencement. Her location in Diggers Rest and willingness to travel to Macedon make her a stand out candidate for the business trainee position.
I am highlymotivated to learn and grow my knowledge and professional skills. I have workedin an Administration Officer role with Victoria Police which I thoroughly enjoyed, and would love to continue to progress in this field. I am proficientin Word, Powerpoint, and Outlook, and have had experience in updating multiple data systems with detailed information which could be shared and relayed in mywork team. I am comfortable working in groups and autonomously unsupervised,and I am eager to be proactive and assist my team members to maintain ourworkload. I am keen to study and learn in the workplace environment at the sametime, as the Certificate III in Business alongside the traineeship will assistin establishing professional skills I possess, and interpersonal skills Ialready have, including building supportive environments, work relationships,building rapport with stakeholders, and upholding and maintaining the privacy and confidentiality of staff and customers.
Mikayla’s combination of relevant experience, proactive mindset, and dedication to professional growth makes her a fantastic fit for the business traineeship. She’s built a solid admin background working with Victoria Police, where she learnt to manage data systems, manage communications in a fast-paced environment. Her Bachelor’s in Psychological Science and Cert III in Mental Health show her commitment to learning and understanding different workplaces. Mikayla thrives in collaborative settings, values learning from others, and adapts quickly by observing and practicing new skills. Note, she does have a pre-planned family holiday from 9th-21st of February. Based in Mount Evelyn with reliable transport, Mikayla would be a great addition to the team as a business receptionist trainee.